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Privacy Policy

Privacy Policy
Welcome to the Firenze Culturex Online Store (hereinafter referred to as "this Website"). To ensure that you can use the various services and information on this Website with peace of mind, we hereby explain our Privacy Policy to protect your rights and interests. Please read the following content carefully:

I. Scope of Application of the Privacy Policy

The content of this Privacy Policy includes how this Website handles personal identification data collected when you use its services. 

The Privacy Policy does not apply to linked websites outside of this Website, nor does it apply to personnel not entrusted or involved in the management of this Website.

II. Collection, Processing, and Use of Personal Data
When you visit this Website or use the functional services provided by this Website, we will, depending on the nature of the service, ask you to provide necessary personal data, and process and use your personal data within the scope of that specific purpose. Without your written consent, this Website will not use personal data for other purposes.
When you use interactive features such as service mailboxes and questionnaires, this Website will retain the name, email address, contact information, and time of use provided by you.

During general browsing, the server will automatically record relevant actions, including the IP address of your connecting device, time of use, browser used, and browsing and clicking data records, as a reference for us to improve website services. This record is for internal application only and will never be disclosed to the public.
To provide accurate services, we will conduct statistics and analysis on the collected questionnaire content. The statistical data or explanatory text resulting from the analysis will be presented for internal research, and we may publish statistical data and explanatory text as needed, but it will not involve data of specific individuals.

III. Protection of Data

The servers of this Website are equipped with various information security equipment, such as firewalls and anti-virus systems, as well as necessary safety protection measures to protect the Website and your personal data. Strict protection measures are adopted, and only authorized personnel can access your personal data. The relevant processing personnel have signed confidentiality contracts; anyone who violates confidentiality obligations will be subject to relevant legal penalties. 
If it is necessary to entrust other entities to provide services due to business needs, this Website will also strictly require them to comply with confidentiality obligations and adopt necessary inspection procedures to ensure they will genuinely comply.

IV. External Links of the Website

The pages of this Website provide internet links to other websites, and you can also click to enter other websites through the links provided by this Website. However, the Privacy Policy of this Website does not apply to those linked websites. You must refer to the privacy policy of the linked websites.
V. Policy on Sharing Personal Data with Third Parties
This Website will never provide, exchange, lease, or sell any of your personal data to other individuals, groups, private enterprises, or government agencies, except where there is a legal basis or contractual obligation.

The exceptions in the preceding proviso include, but are not limited to:
With your written consent.
Expressly stipulated by law.
To eliminate danger to your life, body, freedom, or property.

In cooperation with government agencies or academic research institutions, where it is necessary for statistics or academic research based on public interest, and the data has been processed by the provider or collected in such a way that specific parties cannot be identified according to the disclosure method.
When your behavior on the website violates the terms of service, or may damage or hinder the rights and interests of the website and other users, or cause damage to anyone, and the website management unit analyzes and determines that disclosing your personal data is necessary to identify, contact, or take legal action.
Disclosure is necessary to protect or promote your rights and interests. 
When this Website entrusts vendors to assist in collecting, processing, or utilizing your personal data, it will fulfill its responsibility of supervision and management over the outsourced vendors or individuals.

VI. Use of Cookies

To provide you with the best user service, this Website may place and access cookies on your device. 

If you do not wish to accept cookies, you may adjust your browser's privacy or cookie settings to block or restrict cookies. However, doing so may prevent certain features of this Website from functioning properly. 
VII. Amendments to the Privacy Policy
The Privacy Policy of this Website will be amended at any time according to demand, and the amended terms will be posted on the website.
VIII. Access and Deletion of Data
Members can view their authorized name and email data in their member account on the website at any time, which is used solely as the content of store membership and order data.
Upon personal request, you may request to delete or stop using such personal data through the "Contact Us" channel in the upper right corner of the store.
Related requests can be emailed to: service@firenzeculturex.com